User Guides, Links

and FAQs

Help and Resources

System Guides

Helpful Resources

Onsite Contractor Knowledge Base

This Knowledge Base includes steps to check company compliance, search for and edit employees, run reports on competencies or work hours, and create users, among other helpful tips. This process can be completed in Onsite, the Pegasus software that powers the Great River City Light Rail Compliance Management System.

Great River City Light Rail Business Rules

The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have your business and workers approved faster.

Adding and Removing a Cardholder (print and scan)

Complete and return this form if you have a new worker who is already registered to a different company in the system, and you need them added to your company. Workers can be removed from your company by an administrator directly in the system. Instructions to complete this process are available under the End Employment sub-heading of this page:

Frequently Asked Questions

Please click to expand the FAQ below.

Where do I register in the system?

Select the HOW TO REGISTER button at the top of the page, and then click to expand REGISTER BUSINESS to find the Great River City Light Rail Compliance Management System where you will register your business.

Once you have registered both your business and workers (you will be emailed login details to register workers on business registration approval), you can create an account in Pegasus Gateway (button at the top of the page).

From Pegasus Gateway, you can access both the business and worker portals of the Great River City Light Rail Compliance Management System from one place with one login.

How much does registration in the system cost?

Business registration costs $150 + GST annually for verification, support, and ongoing compliance.

Worker registration costs $65 + GST per person for the first year for the management of roles, verification of documents, supply of card. Online inductions cost $10 + GST. Annual renewal costs $50 + GST per person. A tax invoice will be supplied on payment.

What documents do I need to upload to register?

The documents you upload will depend on the work your business does on site.


  • Valid ABN matching company name
  • Public & Product Liability Insurance
  • Workers Compensation Insurance
  • Professional Indemnity Insurance
  • Occupational Licenses (eg Electrical, Plumbing etc)
  • ASNZ4801/ISO18001 Certificate
  • ISO9001 Certificate
  • ISO14001 Certificate


  • Photograph
  • High Risk Licenses
  • Trade or Tertiary Qualifications
  • Certificates or Statements of Attainment

What benefit does the system have for contractors?

The system is your opportunity to prove you have the systems, qualifications, and competencies to work safely on the Parramatta Light Rail project, on Great River City Light Rail scope.

Benefits include:

  • joining an online database of trusted and qualified businesses and workers
  • having higher quality work opportunities because you can prove you’re fit to work
  • maintaining an online, portable profile
  • receiving electronic reminders to stay compliant and ready to work
  • having licences, competencies, inductions, and documents verified by qualified auditors and industry specialists
  • managing your own profile – roles, competencies, and training – in the Pegasus system at any time, 24/7
  • accessing a support centre of industry and software specialists if you need help reaching compliance or navigating the system.
  • enjoying a transparent cost model

Who do I contact if I have questions about the system?

You can contact Pegasus, who manages the system on behalf of Great River City Light Rail. Visit Contact Us for details.